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Terms and Conditions

BY ACCESSING OUR SITE YOU AGREE TO THE FOLLOWING TERMS AND CONDITIONS:

All product statements on this site have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease or afflictions. All claims made on the product labels and website descriptions are the sole responsibility of the manufacturer and we do not agree with or support/substantiate these claims. All reviews on the site are from independent customers and are not the views of the Samson Athletics Ltd. Samson Athletics Ltd take no responsibility for incorrect label information on products or for customer reviews. Liability for adverse reactions or poor performance also lie solely with the product manufacturer. 

 

PLACING YOUR ORDER

Once you have chosen your goods, you can proceed to checkout. You can pay for your order by credit or debit card, through PayPal, SagePay or google checkout or by mailing in your payment (e.g. cheque or postal order). If you choose to mail in your payment your order will not be processed until we are in receipt of your cheque or postal order. Once we have received your order you will receive an automatic confirmation e-mail. As we process and ship your order you will receive further e-mails explaining your order status.

Should your order contain products that are out of stock, we will notify you of this with an approximate waiting time. At all times until despatch you have the right to cancel all or part of your order. If you cancel only part of your order, please note that this may result in a change in shipping fees in correspondence with our shipping fees and policy at that time. 

Your goods will be despatched in good time so long as the items are in stock and depending upon the shipping service selected should be with you 1-4 days from despatch. However, please allow up to 14 days for shippng and please note that estimated shipping times are from date of despatch not from the placement of the order.

Gift vouchers and any other digital goods purchased at our store are non-refundable once purchased. They can only be used once and in one go when using to purchase item(s). They can not be used again even if they did not make use of the full balance available.

 

ORDER ERRORS

Should there be an error with your order we require that you notify us in writing within 30 days of receipt. We will arrange collection of the incorrect order (or in the case of light items we may request you to optionally post them to us, in which case we will refund your postage costs). Whilst in your care, the parcel is deemed your responsibility. If you lose, use or give away that parcel, no replacement will be provided. Once our courier has collected the parcel, we will despatch the corrected order on a next working day service, usually with some free samples subject to availability to make up for any delay endured.

 

SHIPPING DESTINATIONS

If your country is not listed, then we do not currently ship to that country. If this is the case, please send us a request and we will look into shipping to your country. Please do not place an order for an unlisted country without asking us first, as these incur us transaction fees for the payments you make. If you do this, then we will have to issue a refund, which will be minus the transaction fee incurred.

 

USE OF DISCOUNT CODES

Only 1 Discount Code can be used within a single transaction.

You cannot use a Discount Code in conjunction with any other sales discounts or promotional offers unless the specific terms relating to the Promotional Discount Codes state that you can combine the Promotional Discount code with other offers.

Discount Code have no cash redemption value.

We reserve the right to vary or discontinue the Discount Code scheme at any time.

 

CONTENT OF THIS SITE 

All written content of this site is copyright of Samson Athletics or our suppliers. All content submitted to us by users becomes the property of Samson Athletics should we decide to publish it. No portion of this site should be reproduced elsewhere without our written permission. That said, if third parties are interested in using any articles from this site, they may do so only with our permission, text to the effect that the article belongs to Samson Athletics and its authors and a link to SAMSONATHLETICS.CO.UK

 

PRICES

We try to ensure that our prices are always up to date but occasionally there may arise a situation beyond our control where the prices are subject to change. Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. Discounts cannot and will not be added to any order that have already been placed. Any product purchased within a 'SALE' period will NOT be accepted for a refund or exchange. If a customer returns a 'SALE' item/items we will issue that customer with store credit to the value of the purchased goods. PRE ORDER items listed will be subject to a specified delivery timescale that will be outlined on the product page. Any non pre order items purchased in conjunction will be delivered with the entire order and not separately.

 

OUR LIABILITY

We will not be responsible for any losses resulting from your use or the inability to use our website or resulting from unauthorised access to, or alteration of your transmissions or data, consequential loss in circumstances which are beyond our control. We will not be responsible for your loss of profits, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from the use of this website. We will not be responsible for any loss deriving from customer error. 

You will be responsible if you use this website in breach of these terms of use and will reimburse us for any loss that you cause to us as a result of your misuse. We make no promise that our website will be uninterrupted or entirely error free.

 

RETURNING ITEMS

In the unlikely situation that you wish to return your goods, please first contact us and explain the situation. We will then advise you whether to return the goods to ourselves or the manufacturer depending upon the problem. We accept the return of goods sent back to us within 30 days of receipt. If the unwanted items are returned in their original condition including tags & packaging, we will refund you any money which you have paid us for those items, or offer you an alternative product of similar value as a replacement if required. All you pay for is the return postage of the unwanted goods. We do not however, accept the return of opened and/or part used goods. 

Any product purchased within a 'SALE' or 'CLEARANCE' period will NOT be accepted for a refund or exchange. If a customer returns a 'SALE' or 'CLEARANCE' item/items we will issue that customer with store credit to the value of the purchased goods. 

We do ask that you please contact us first to let us know that the product is being returned. We recommend that all returns are sent by recorded delivery for your safety. We will not take responsibility for returned items if they are lost in the post. 

If an order is returned to us because no one has been at the shipping address to receive the items and no other arrangement has been made between the customer and the couriers, the item will be refunded minus either a 20% restocking fee. 

If the customer has refused delivery (with no mistake on our part) and the item is returned to us, a 20% restocking fee will apply plus the cost of the delivery both to the customer and the return delivery back to us. Refusal of correct deliveries is deemed to be breaking our terms and conditions unless there is a mistake with the order or the order has been damaged in transit.

 

DATA PROTECTION AND IDENTITY CONFIRMATION

We will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.

 

GOVERNING LAW AND CONTRACT FORMATION 

No contract will subsist between you and Samson Athletics Ltd for the sale by it to you of any product unless and until Samson Athletics Ltd accepts your order by e-mail confirming that it has dispatched your product (whether or not you receive that e-mail). That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time Samson Athletics Ltd sends the e-mail to you (whether or not you receive that e-mail). For the avoidance of doubt, any such contract will be deemed to have been concluded with the laws of England, any such contract will be interpreted, construed and enforced in all respects in accordance with the laws of England, and you and Samson Athletics Ltd irrevocably submit to the non-exclusive jurisdiction of the English Courts.

 

DISCLAIMER

TO THE FULLEST EXTENT PERMITTED AT LAW, SAMSONATHLETICS.CO.UK IS PROVIDING THIS WEB SITE AND ITS CONTENTS ON AN "AS IS" BASIS AND MAKES NO (AND EXPRESSLY DISCLAIMS ALL) REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THIS WEB SITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED IN THIS SITE INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, Samson Athletics Ltd DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS WEB SITE IS ACCURATE, COMPLETE OR CURRENT.

Price and availability information is subject to change without notice. Except as specifically stated on this Web site, to the fullest extent permitted at law, neither Samson Athletics Ltd nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this Web site or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. For the avoidance of doubt, Samson Athletics Ltd does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of Samson Athletics Ltd, its affiliates, directors, employees or other representatives.

Company Number:  8459743
VAT Number:  160 9273 09
Address:  Unit 3, Robin Mills, Greengates, Bradford, BD10 9TE